MotoCrane Field Guide: Error Codes, Specs and Troubleshooting
Fix it on set. Look up a code, walk a symptom, or print a one-page card for the truck. Written for operators, grips and techs, sourced from MotoCrane's own manuals.
Troubleshooting finder: what is happening?
Products and specs
Remote arm
RADICAL
Modular, travel-ready remote arm for compact cinema heads.
Remote arm
ULTRA
Universal 12 ft remote arm built for track and off-road work.
Upgrade
ULTRA XP Base
Zero-backlash base module upgrade for ULTRA.
Remote arm
HYPER
Heavy remote arm for the largest stabilized heads, built into a tracking vehicle.
Stabilized head
TITAN LT
Compact 3-axis stabilized head with a 40 lb payload.
Stabilized head
TITAN LTB
Broadcast version of TITAN LT with Ethernet and fiber passthrough.
Controller
COMMAND Console
Touchscreen arm controller for RADICAL, ULTRA and HYPER.
Stabilization
INS 2 Advanced Stabilization
Lift-axis angle hold for RADICAL and HYPER over rough terrain.
Rigging
ULTRA Isolator + SRB
3-axis passive suspension and a speedrail block for chase cars.
Upgrade
RADICAL L/S Kit
Long and short arm configurations for RADICAL with Heavylift.
Power
Revolt
TB50 to 3-pin XLR smart adapter for the DJI Ronin 2.
Rigging
PSC Performance Speedrail Coupler
Build any length of 1-1/2 inch speedrail on set.
Troubleshooting and how-to guides
- MotoCrane RADICAL swing not working: field checklist
- MotoCrane RADICAL lift not working: field checklist
- MotoCrane RADICAL won't turn on: power path checklist
- Reading MotoCrane RADICAL LEDs, warnings and the System Log
- How to power a MotoCrane RADICAL or ULTRA with 48V
- MotoCrane RADICAL payload and counterweight balance
- MotoCrane RADICAL maintenance and weather care
- How to balance a MotoCrane TITAN LT
- MotoCrane TITAN LT power-on, Safe Arm and Quick Boot
- MotoCrane TITAN LT tuning: presets and common symptoms
- MotoCrane TITAN LT drift, calibration and gimbal lock
- MotoCrane Update Tool not finding a device or failing
- MotoCrane Revolt status LED colors and troubleshooting
Error codes
RADICAL and ULTRA number some codes differently, so pick your arm.
Printable field cards
One-page PDFs for the cart or the truck. See all cards.
About MotoCrane
MotoCrane, LLC is based at 724 Harding St NE, Suite A, Minneapolis, MN 55413. It has built remote arms and camera movement tools since 2013. Official manuals and firmware live on the MotoCrane Knowledge Base. Need a rig with crew? Browse MotoCrane operators in the directory.